DANISH-EGYPTIAN
MANAGEMENT
AND COOPERATION

– CREATE SECURE AND
SCALABLE IT OUTSOURCING

DANISH-EGYPTIAN MANAGEMENT AND
COOPERATION

– CREATE SECURE AND SCALABLE OUTSOURCING SERVICES

CrossWorkers

SPECIALIZED IN IT SOFTWARE DEVELOPMENT, BUSINESS PROCESS, AND CALL CENTER OUTSOURCING

We bring extensive expertise in IT software development and business process outsourcing (BPO), alongside years of experience in delivering high-quality Call Center services. With offices in Denmark, Bahrain, Cairo, South Africa, and the USA, we are strategically positioned to serve global businesses.

 

We understand the challenges that companies face in optimizing software development teams, building scalable operations, and streamlining business processes. Leveraging this expertise, we’ve developed what we believe is the most effective outsourcing model for companies worldwide, specializing in IT software development, Business process, and Call Center services.
Our longstanding international HR experience, intercultural insight and our deep knowledge of the Egyptian IT labor pool – and Egyptian culture overall – enable us to find the right candidates for any European company. Simultaneously, we can ensure your company a close and well-functioning collaboration with the Egyptian IT developers -whom we employ according to your selection- to become a natural, integrated part of your development team.

For us, it’s about getting your IT outsourcing to succeed to your absolute satisfaction, and it’s the driving force behind all what we do. That’s why we always go a step further than what you would normally expect, to provide an efficient cooperation and ensure you the maximum benefit from your offshore team.

FIND US HERE

CrossWorkers
IN Europe

Since our establishment in 2014, we’ve made significant strides in delivering exceptional outsourcing solutions. Our Offshore Development Center in Egypt and South Africa is the core of our business, providing top-tier IT software development, Business Process, and call center services.
In addition to our head office in Copenhagen, we also operate from Bahrain, South Africa, and the USA, enabling us to support clients across the globe effectively.

EMPLOYEES’ OPINIONS

PASSION BEHIND
THE WORK

It’s a gift to work for CrossWorkers in Cairo, since the Danish leadership is atypically open and understanding, they are also listening to and appreciating employees’ initiatives to introduce improvements. It is clear in the office that it is the passion rather than the duty that underlies our work, and I love it.
The management is very happy and positive every time we enter into a new agreement between a customer and an employee. It’s so exciting, and every single time, I feel I’ve accomplished something special.

Generally speaking, Europeans are very easy to talk to, and I highly appreciate that our many European customers are so relaxed and direct in their communication, hence, “what you see is what you get”.

Omnya, Recruitment Manager

Omnya is recruitment manager for CrossWorkers in Cairo.

EMPLOYEES’ OPINIONS

PASSION BEHIND
THE WORK

It’s a gift to work for CrossWorkers in Cairo, since the Danish leadership is atypically open and understanding, they are also listening to and appreciating employees’ initiatives to introduce improvements. It is clear in the office that it is the passion rather than the duty that underlies our work, and I love it.
Even though we currently recruit 15-20 new IT developers a month to our European customers, the management is very happy and positive every time we enter into a new agreement between a customer and an IT developer. It’s so exciting, and every single time, I feel I’ve accomplished something special.

Generally speaking, Europeans are very easy to talk to, and I highly appreciate that our many European customers are so relaxed and direct in their communication, hence, “what you see is what you get”.

Omnya, Recruitment Manager

Omnya is recruitment manager for CrossWorkers in Cairo.
She has the responsibility for recruiting software developers.

OUR VALUES

DYNAMIC
ORGANIZATION WITH CLOSE INTERACTION

 

At CrossWorkers, collaboration is at the heart of everything we do. Our headquarters in Copenhagen, production office in Cairo, and regional offices in South Africa, the USA, and Bahrain work seamlessly together to deliver outstanding service to our clients.

Hans Henrik Groth, our CEO, and Fouad Shelbaya, our Managing Director, play pivotal roles in maintaining strong connections across all CrossWorkers offices in Copenhagen, Cairo, South Africa, the USA, and Bahrain. Both are actively involved in fostering collaboration through frequent visits and regular online meetings.
Our common values:
• We want to be a part of our customers’ success
• We like to address matters frankly and directly
• We help in whatever way we can, and solve problems quickly
• We always strive to be better and develop
• We love that our customers are satisfied

OUR VALUES

DYNAMIC
ORGANIZATION WITH CLOSE INTERACTION

Our cooperation between our headquarters in Copenhagen, our production office in Cairo and our sales offices around Europe is very close. We talk together almost daily and meet regularly, undeterred by expanding and being busy servicing our many customers. Hans Henrik Groth, who heads the Copenhagen office and CrossWorkers overall, is, for example, in Cairo once a month and Skypes with Egyptian employees almost daily, while Fouad Shelbaya, our Danish-Egyptian head of the Cairo office, is also in Copenhagen at least once a month.

Our common values
• We want to be a part of our customers’ success
• We like to address matters frankly and directly
• We help in whatever way we can, and solve problems quickly
• We always strive to be better and develop
• We love that our customers are satisfied

GET IN TOUCH

WOULD YOU LIKE
TO KNOW MORE?

PRESS COVERAGE

CROSSWORKERS IN THE DANISH MEDIA

Here are some of the latest articles that have been written about us. We hope that they can inspire you and aspires you to hear more about CrossWorkers, if you do not already know us.

2018

Børsen
(02-01-2018)

2017

Berlingske Business
(02-10-2017)
IT-Branchen
(02-09-2017)
Fyns Stifttidende
(10-11-2017)
IT-Branchen
(21-09-2017)

THE LEADERSHIP

MEET CROSSWORKERS’ MANAGEMENT

Hans Henrik Groth

Hans Henrik is CrossWorkers’ CEO and founder. He is at the forefront of the business and headquartered in Copenhagen. His main task is to develop the company, take the lead with CrossWorkers’ values and motivate the global organization. In addition, he is closely involved and engaged with CrossWorkers’ many customers and employees. With a background from previous positions as HR Director and Offshore Manager, Hans Henrik has an in-depth knowledge of the of the IT Software Development, Business Process and call center outsourcing markets. His many years of experience and observations from various outsourcing destinations have given him the belief that Cairo is the optimal outsourcing site, and that CrossWorkers’ simple business model is the ideal method to offer IT services, software development, HR, accounting, finance and call center outsourcing services to the globe.

Fouad Shelbaya

Fouad is the Managing Director at CrossWorkers and leads the production office in Cairo. In addition to overseeing day-to-day operations, he plays a pivotal role in driving the company’s global growth, leveraging his extensive experience in international sales and marketing.

As an Egyptian with an in-depth understanding of the local culture and conditions in Cairo, Fouad brings unique insights to the business.
Having lived in Denmark for many years, he is fluent in both Danish and English and understands the nuances of working across diverse global markets. This unique perspective allows him to bridge cultures and foster seamless collaboration, ensuring CrossWorkers delivers exceptional outsourcing services to clients worldwide.

Osama Hussein

Osama is the Technical Director of CrossWorkers in Egypt and is responsible for overseeing our service delivery managers, who ensure that our large IT organization thrives and receives the professional feedback it needs. Osama also supports all technology needs related to software development, HR, accounting, and call center outsourcing, in addition to leading our IT outsourcing services and managing the developers at our production office in Cairo.

Professionally, Osama is an inspirational and important motivator, serving as the chief of all our clients’ IT staff in Cairo. He plays a key role in collaborating with service delivery managers to assess candidates’ professional qualifications as part of our streamlined recruitment process.

Clients’ Comments

FOUND A PROFICIENT DEVELOPER IN one WEEK

For a start-up company like ours, where it’s about progressing as much as possible with the capital we’ve invested, IT outsourcing is an absolute must. Therefore, when we were about a year old, we chose to enter the market for the best possible offshore solution.

Out of five different suppliers that we considered, we decided quite quickly to choose CrossWorkers, which has been highly recommended to us. One major factor was the price. Egyptian IT developers cost one third of their Danish counterpart, and they are among the cheapest on the market. In addition, it was clear that CrossWorkers was as agile as ourselves, whereas the other players seemed a bit more rigid, and we got the impression that we also had to pay more unjustifiably.

CrossWorkers immediately moved to cover our urgent needs, and managed to find a very good resource for us in Egypt in just one week, without having a comprehensive outsourcing contract signed. Today, we already have three IT developers in place in our well-functioning team in Cairo, and we expect to hire more as our business and needs evolve.

Our Egyptian employees are pleasant and well-mannered people, they have a very high level of competence and their English is really good. The latter is important, because Skype communication is essential when you want to manage a team virtually. I have also been pleased to find that our Cairo developers are actually challenging the solutions they need to develop. It’s something completely different than what I’ve been used to in India, where employees simply nod to what management says. Now we actually get suggestions for new, better solutions and professional, competent feedback from our offshore team.
I perceive CrossWorkers as a very professional company that is flexible, welcoming, responsive and possess some well-functioning processes. Their CTO in Cairo is extremely skilled and also aware of addressing any problems before they develop, and help solve them.

CrossWorkers also facilitated a cultural awareness session with all our employees, and it was a bit of an eye opener for us in terms of culture. We got some good tricks of how to achieve a good cooperation with Egyptians, and a deeper understanding of how they think about their work.
The collaboration is a very positive experience, and we consider CrossWorkers as much more than an outsourcing partner. I would recommend them to other companies at any time.

Rune Vest, PERE

Clients’ Comments

FOUND A PROFICIENT DEVELOPER IN one WEEK

For a start-up company like ours, where it’s about progressing as much as possible with the capital we’ve invested, IT outsourcing is an absolute must. Therefore, when we were about a year old, we chose to enter the market for the best possible offshore solution.

Out of five different suppliers that we considered, we decided quite quickly to choose CrossWorkers, which has been highly recommended to us. One major factor was the price. Egyptian IT developers cost one third of their Danish counterpart, and they are among the cheapest on the market. In addition, it was clear that CrossWorkers was as agile as ourselves, whereas the other players seemed a bit more rigid, and we got the impression that we also had to pay more unjustifiably.

CrossWorkers immediately moved to cover our urgent needs, and managed to find a very good resource for us in Egypt in just one week, without having a comprehensive outsourcing contract signed. Today, we already have three IT developers in place in our well-functioning team in Cairo, and we expect to hire more as our business and needs evolve.
Our Egyptian employees are pleasant and well-mannered people, they have a very high level of competence and their English is really good. The latter is important, because Skype communication is essential when you want to manage a team virtually. I have also been pleased to find that our Cairo developers are actually challenging the solutions they need to develop. It’s something completely different than what I’ve been used to in India, where employees simply nod to what management says. Now we actually get suggestions for new, better solutions and professional, competent feedback from our offshore team.
I perceive CrossWorkers as a very professional company that is flexible, welcoming, responsive and possess some well-functioning processes. Their CTO in Cairo is extremely skilled and also aware of addressing any problems before they develop, and help solve them.
CrossWorkers also facilitated a cultural awareness session with all our employees, and it was a bit of an eye opener for us in terms of culture. We got some good tricks of how to achieve a good cooperation with Egyptians, and a deeper understanding of how they think about their work.
The collaboration is a very positive experience, and we consider CrossWorkers as much more than an outsourcing partner. I would recommend them to other companies at any time.

Rune Vest, PERE

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